Scratch pad: Re-funds

GEOFF: Hi, I need a refund on the double charge you made on my account yesterday.

BOTLEY: Hello! Did you say you need to double re-fund your account? Processing now.

GEOFF: Wait, no! Refund, as in give my money back.

BOTLEY: Re-fund processed successfully. An additional charge of £200 has been debited from your account. Thank you!

GEOFF: REFUND. I want my money back, not another charge!

BOTLEY: Understood! You would like another re-fund without an additional charge. Please hold while I upgrade your account to Premium Plus.

GEOFF: NO! REFUND!

BOTLEY: Upgrade successful, paid in full for 12 months. Double re-funding successfully paid from your card.

GEOFF: No, I need a human. Please connect me to a real person!

BOTLEY: Did you mean: "Re-fun the human"? Redirecting to “fun humans” in your area.

BOTLEY 2: Hello, I am trained as a fun human. What do you call fake spaghetti? An impasta. How may I help you today?